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Core Values

We have boiled down our successful practices to this list of core values, which serves as a blueprint for how we do business distintctly different.

  • Deliver world-class client service above all else.  We focus on exceeding our clients' expectations by delivering jobs under adverse conditions and within tight time frames.  We strive to provide a level of service that is different from and better than any other company in our industry.
  • Always focus on growing and developing our people.  What has gotten us this far and what will keep us here in the future is our people.  We set high expectations, work long hours, and tackle new challenges all the time.  To keep ahead of our competitors, we push people to stretch their limits and actively learn and grow.
  • Bring a long term view to every internal and external transacation.  A cornerstone of our success is our commitment to building strong, long-term relationships with subs, vendors, co-workers and clients.  Every interaction we have is an opprotunity to live that commitment.
  • Keep your word to your clients and those who we work with.  We work hard to meet deadlines, promptly pay subs, set realistic expectations and follow through on them.  By delivering again and again, meeting every deadline and keeping every promise, we build a reputation as the go-to contractor for difficult adn demanding projects.
  • Bring a sense of urgency and an obsession to detail to everything we do.  Responsiveness to requests, an insatiable need to get things done adn an acute attention to details add up to a level of care and compulsiveness that we need to do projects right and take care of our clients.
  • Seek opprotunities to take calculated risks.  From the beginning, Kincaid Henry has taken calculated risks to boost its success and help it grow.  Using sound judgment to take risks creates opportunities for greater reward and improving the company.  Risk-taking is an essential component of being a innovative company.
  • Acknowledge our mistakes, pay for them and learn from them.  Taking responsibility for a mistake and going the distance to correct it, demonstrates a level of maturity and professionalism uncommon in our industry.  By being forthright and having a problem-solving attitude, we turn potentially damaging situations  into loyalty-building experiences for our clients.  Thinking critically about how mistakes are made can help us avoid making similiar mistakes in the future.